Remote Income Maintenance Caseworker

Commonwealth of Pennsylvania; Pennsylvania; Hybride; USD 48 000 - 58 000; Plein temps

Avantages offerts par ce poste

Free parking

Résumé du poste

The Commonwealth of Pennsylvania's Department of Human Services seeks Income Maintenance Caseworkers for the Chester County Assistance Office to review applications, assess eligibility, and guide individuals through essential programs with care and respect.

After an 8-week IMSTP, you will perform eligibility reviews for programs like Medicaid and SNAP, conduct interviews, apply regulations, enter data, document cases, and meet deadlines in a supportive office setting.

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor’s degree.
• Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.

Responsabilités

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: Enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: Write clear and thorough case comments to record changes and document decisions.
• Deadline Management: Complete all assigned work within required timeframes and established procedures.

Connaissances

Interviewing

Data analysis

Communication

Customer service

Formation

Bachelor's degree

Description du poste

The Commonwealth of Pennsylvania's Department of Human Services seeks Income Maintenance Caseworkers for the Chester County Assistance Office to review applications, assess eligibility, and guide individuals through essential programs with care and respect.

After an 8-week IMSTP, you will perform eligibility reviews for programs like Medicaid and SNAP, conduct interviews, apply regulations, enter data, document cases, and meet deadlines in a supportive office setting.