Hybrid Income Maintenance Caseworker

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 52,000 - 56,000; Full time

Job summary

Commonwealth of Pennsylvania is hiring an Income Maintenance Caseworker for the Department of Human Services in Cumberland County. The role focuses on determining eligibility for programs like Medicaid, SNAP, and financial assistance, with training and office-based duties upon completion of IMSTP.

The position involves interviewing clients, applying regulations, entering data, documenting cases, and meeting deadlines in a structured office setting.

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree or equivalent.
• Applicants will be considered to have met educational requirements within 3 months of graduation.

Responsibilities

• Eligibility Review: evaluate applications and determine program eligibility.
• Customer Interviews: conduct phone and in-person interviews to gather information.
• Policy Application: interpret and apply state and federal regulations for accurate decisions.
• Data Entry: enter information into automated systems and perform calculations.
• Case Documentation: write clear case comments to document decisions.
• Deadline Management: complete work within required timeframes and procedures.

Skills

Interviewing

Data interpretation

Policy interpretation

Education

Bachelor's degree

Tools

Automated systems

Job description

Commonwealth of Pennsylvania is hiring an Income Maintenance Caseworker for the Department of Human Services in Cumberland County. The role focuses on determining eligibility for programs like Medicaid, SNAP, and financial assistance, with training and office-based duties upon completion of IMSTP.

The position involves interviewing clients, applying regulations, entering data, documenting cases, and meeting deadlines in a structured office setting.