Remote Income Maintenance Caseworker

Commonwealth of Pennsylvania; Lemoyne (Cumberland County); Híbrido; USD 48 000 - 58 000; Tempo integral

Resumo da oferta

The Commonwealth of Pennsylvania is hiring an Income Maintenance Caseworker to determine eligibility for programs such as financial assistance, Medicaid, and SNAP, while guiding applicants with clear information. After completing IMSTP training, you will perform duties in an office setting and support clients through casework.

The role includes interviewing, data entry, documentation, and adherence to deadlines within a 37.5-hour work week, with potential for part-time telework and a base salary

Qualificações

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree.
• Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Responsabilidades

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: Enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: Write clear and thorough case comments to record changes and document decisions.
• Deadline Management: Complete all assigned work within required timeframes and established procedures.

Conhecimentos

Interviewing

Data analysis

Formação académica

Bachelor's degree

Descrição da oferta de emprego

The Commonwealth of Pennsylvania is hiring an Income Maintenance Caseworker to determine eligibility for programs such as financial assistance, Medicaid, and SNAP, while guiding applicants with clear information. After completing IMSTP training, you will perform duties in an office setting and support clients through casework.

The role includes interviewing, data entry, documentation, and adherence to deadlines within a 37.5-hour work week, with potential for part-time telework and a base salary