Remote-Eligible Income Maintenance Specialist

Commonwealth of Pennsylvania; South Middleton Township (PA); Hybrid; USD 53,000 - 81,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker in Cumberland County, PA. You will determine eligibility for programs like Medicaid, SNAP, and LIHEAP, and provide guidance to customers in a structured office setting.

After completing the 8-week IMSTP training, you will perform casework with accuracy and attention to deadlines. The role may offer part-time telework and requires punctual, organized work in Carlisle, PA.

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor’s degree; or
• Any equivalent combination of experience and training.

Responsibilities

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: Enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: Write clear and thorough case comments to record changes and document decisions.
• Deadline Management: Complete all assigned work within required timeframes and established procedures.

Skills

Interviewing

Data analysis

Education

Bachelor's degree

Job description

The Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker in Cumberland County, PA. You will determine eligibility for programs like Medicaid, SNAP, and LIHEAP, and provide guidance to customers in a structured office setting.

After completing the 8-week IMSTP training, you will perform casework with accuracy and attention to deadlines. The role may offer part-time telework and requires punctual, organized work in Carlisle, PA.