Remote Incident Response Coordinator — Client Liaison

Sophos; United States; A distancia; USD 80.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote-first

Diversity & inclusion

Accommodations for disabilities

Descripción de la vacante

Sophos is a cybersecurity company seeking an Incident Response Coordinator to act as the main liaison between customers and DFIR consultants during cybersecurity incidents. You will guide communications, track actions, and translate technical updates into clear, customer-friendly language.

This remote-first role emphasizes collaboration across teams and rapid remediation. You will coordinate activities from scoping through remediation and closure, ensuring milestones are met and decisions

Formación

• 3+ years of experience in cybersecurity, IT, or security operations.
• Native Japanese and professional English proficiency.

Responsabilidades

• Coordinate incident response activities from scoping through remediation and closure.
• Track actions, decisions, and dependencies throughout the incident lifecycle.
• Translate technical updates into clear, customer-friendly language.

Conocimientos

Cybersecurity experience

IT security

Security operations

Descripción del empleo

Sophos is a cybersecurity company seeking an Incident Response Coordinator to act as the main liaison between customers and DFIR consultants during cybersecurity incidents. You will guide communications, track actions, and translate technical updates into clear, customer-friendly language.

This remote-first role emphasizes collaboration across teams and rapid remediation. You will coordinate activities from scoping through remediation and closure, ensuring milestones are met and decisions