Remote Inbound Support Specialist

CenterWell Pharmacy; Indiana (PA); Remote; USD 38,000 - 46,000; Full time

Job summary

CenterWell Pharmacy is seeking an Inbound Contacts Representative to address incoming inquiries by phone, chat, or email. This role performs basic administrative, clerical, and customer-support tasks and generally handles routine, patterned assignments to keep members informed and supported.

This is a remote, full-time opportunity requiring 40 hours per week, weekend availability, and reliable home internet.

Qualifications

• Must reside in one of the specified states: KY, IN, CO, FL, OH, TX, AZ, TN, VA, OK, NC.

Responsibilities

• Oversee education/enrollment process.
• Live Chat Support.
• Inbound call support (e.g., Medication Refill, Order status).
• Outbound call support.

Skills

Customer service

Active listening

Effective communication

Time management

Self-management

Tools

Microsoft Office

Job description

CenterWell Pharmacy is seeking an Inbound Contacts Representative to address incoming inquiries by phone, chat, or email. This role performs basic administrative, clerical, and customer-support tasks and generally handles routine, patterned assignments to keep members informed and supported.

This is a remote, full-time opportunity requiring 40 hours per week, weekend availability, and reliable home internet.