Remote Inbound SDR for Cloud Communications (UCaaS/CCaaS)

Vonage; United States; Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Unlimited discretionary time off

Tuition reimbursement

Job summary

Vonage is seeking an Inbound Sales Development Representative (SDR) to work from home in the United States. The role focuses on UCaaS and CCaaS products, developing customer engagement strategies and partnering with cross-functional teams to convert inbound interest into qualified opportunities.

You will educate customers on product offerings, maintain Salesforce CRM records, and strive to exceed monthly lead-generation targets while collaborating with Sales and Marketing.

Qualifications

• Bachelor's Degree ideal but not essential.
• Ability to work in dynamic, changing environment with minimal direction.
• Experience in Salesforce CRM preferred.
• Well organized, go-getter mentality, and a pre-planner.

Responsibilities

• Develop and apply understanding of Vonage Business Cloud products, sales methodology and processes to exceed quota via acquisition of new customers through prospecting and collaboration among cross-functional teams.
• Support outreach initiatives including email blasts, direct mail and phone.
• Serve as the customer’s first point of contact, providing product education and collaborating to build the value proposition.
• Partner with counterparts in Sales, Marketing and product organizations to ensure leads are identified and effectively assessed.
• Anticipate customer needs and concerns, maintain knowledge of their problems and issues.
• Educate potential customers on product offerings and services, explaining pricing and answering questions.
• Maintain accurate and detailed lead, account, contact, opportunity and sales activity records in Salesforce CRM.
• Consistently meets established monthly contact, lead generation and other measures.
• Assist with special projects as assigned.

Skills

Outstanding communication

Adaptability

Prospecting

Time management

Education

Bachelor's Degree

Tools

Salesforce CRM

Job description

Vonage is seeking an Inbound Sales Development Representative (SDR) to work from home in the United States. The role focuses on UCaaS and CCaaS products, developing customer engagement strategies and partnering with cross-functional teams to convert inbound interest into qualified opportunities.

You will educate customers on product offerings, maintain Salesforce CRM records, and strive to exceed monthly lead-generation targets while collaborating with Sales and Marketing.