Inbound SDR – Cloud Communications | Tuition Reimb & Growth

Vonage Business; United States; Remote; USD 45,000 - 60,000; Full time

Job summary

Vonage is seeking an Inbound Sales Development Representative (Applications: UCaaS & CCaaS) in the United States. You will develop product knowledge and qualify leads to build a strong pipeline, collaborating with Sales, Marketing, and Product teams.

You will engage potential customers, educate on Vonage offerings, and maintain detailed CRM records. A Bachelor’s degree is ideal but not essential; Salesforce experience is preferred.

Qualifications

• Excellent written and verbal communication.
• “Strong time management and organizational skills.”
• Ability to thrive in a fast-paced environment.
• Solid basic arithmetic and computer skills (word processing, spreadsheets, email).
• Familiarity with Salesforce CRM.

Responsibilities

• Develop understanding of Vonage Business Cloud products and sales processes to exceed quota.
• Assist outreach initiatives including email, direct mail and phone.
• Be the first point of contact for customers, educate on products and value.
• Collaborate with Sales, Marketing and Product teams to assess leads.
• Anticipate customer needs and concerns; maintain knowledge of issues.
• Explain pricing and answer questions about Vonage offerings.
• Maintain accurate lead, account, contact, and opportunity records in Salesforce.
• Meet monthly contact and lead generation targets; support special projects.

Skills

Communication skills

Time management

Fast-paced environment

Arithmetic concepts

Computer skills

Salesforce CRM

Product knowledge

Education

Bachelor's Degree ideal

Tools

Salesforce CRM

Job description

Vonage is seeking an Inbound Sales Development Representative (Applications: UCaaS & CCaaS) in the United States. You will develop product knowledge and qualify leads to build a strong pipeline, collaborating with Sales, Marketing, and Product teams.

You will engage potential customers, educate on Vonage offerings, and maintain detailed CRM records. A Bachelor’s degree is ideal but not essential; Salesforce experience is preferred.