Remote Inbound Scheduler & Client Experience Pro

HireBus Inc.; United States; Remote; USD 8,300 - 11,000; Full time

Benefits offered by this job

Fully remote

International team

90-day probation

Job summary

Malone Painting is seeking an inbound appointment setter and client experience coordinator. This fully remote role is open to candidates in the Philippines, Mexico, and Central America, with starting pay of $6.00 to $7.00 USD per hour.

You will answer inbound calls, follow up on leads by text via our CRM workflows, and schedule estimates with painting project consultants, using your judgment in non-scripted situations. US Central Time availability is required.

Qualifications

• 2–4 years of customer-facing phone experience.
• Clear, easily understood spoken English.
• Able to work live US Central Time business hours.
• Proficient with CRM systems (Monday.com, Slack, RingCentral or similar).
• Quiet home workspace with reliable internet and headset.
• Willingness to undergo criminal background check.

Responsibilities

• Answer inbound calls and guide callers toward booking an estimate.
• Follow up on leads by text through automated CRM workflows.
• Schedule appointments with painting estimators.
• Handle non-scripted situations using own judgment.

Skills

Customer-facing phone experience

Clear spoken English

Attention to detail

Independent judgment

Tools

Monday.com

Slack

Claude

RingCentral

Job description

Malone Painting is seeking an inbound appointment setter and client experience coordinator. This fully remote role is open to candidates in the Philippines, Mexico, and Central America, with starting pay of $6.00 to $7.00 USD per hour.

You will answer inbound calls, follow up on leads by text via our CRM workflows, and schedule estimates with painting project consultants, using your judgment in non-scripted situations. US Central Time availability is required.