Bilingual Appointment Setter & Administrative Coordinator (Spanish/English)

HireBus Inc.; Louisville (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

$17/hour

Paid weekly

Full-time 40 hrs onsite with remote if

Software training: PaintScout, Monday,

Job summary

Stay Golden Painting in Louisville, KY is hiring a Bilingual Appointment Setter & Administrative Coordinator (Spanish/English). This full‑time role is 40 hours weekly, onsite with remote options after familiarization, and pays $17 per hour with weekly pay.

You will answer calls, texts, emails, and messages, book and confirm appointments, coordinate estimator calendars, enter data in PaintScout, and help with invoices and weekly reports.

Qualifications

• Bilingual in Spanish and English.
• Experience in customer service or receptionist roles preferred.
• Background in scheduling and administrative support.

Responsibilities

• Answer incoming calls, texts, emails, and messages.
• Book, confirm, and reschedule estimate appointments and follow up with leads.
• Coordinate estimator calendars and plan efficient daily routes.
• Enter customer information in PaintScout and keep job files organized.
• Assist with invoices, paperwork, and weekly reports.
• Keep customers informed from the first call to project completion.

Skills

Bilingual Spanish/English

Customer service

Reception

Call center

Scheduling

Administrative support

Tools

PaintScout

Monday.com

Google Workspace

Slack

RingCentral

CompanyCam

Job description

Stay Golden Painting is hiring a Bilingual Appointment Setter & Administrative Coordinator (Spanish/English) in Louisville, KY. Pay is $17 per hour, paid weekly, 40 hours a week. If you have a background in customer service, reception, call center, scheduling, or administrative work, you will be the first voice a homeowner hears when they call us about painting their house.

Who You Are

• You are the kind of person who makes someone feel taken care of in the first thirty seconds of a phone call.
• You take pride in an organized system, and an unreturned message or a hole in the calendar bothers you until it is fixed.
• You stay steady when the phone, the texts, and the inbox all want you at once, and you look for the fix instead of the excuse.
• You believe that following through on what you promised, on the day you promised it, is most of the job.
• You love picking up a new tool quickly and you take coaching well.
• You bring experience in customer service, reception, call center, scheduling, or administrative support. Home service work is a plus, not a requirement.
• You can speak Spanish and English..

Who We Are

• We are a painting company serving homeowners across the Louisville metro.
• We are the highest rated painting company in Kentucky.
• Raúl Alarcón and Bryan Alarcón founded the company. They come from different generations and built it around both the quality of the work and the quality of the experience.

What You Will Do Each Day

• Answer incoming calls, texts, emails, and Facebook messages, and reach new leads fast.
• Book, confirm, and reschedule estimate appointments, and follow up with leads that have not booked yet.
• Coordinate estimator calendars, plan efficient daily routes, and confirm appointments 24 hours ahead.
• Enter customer information in PaintScout, keep job files organized, and upload documents and photos.
• Help with invoices, paperwork, job costing, and weekly reports.
• Keep customers informed from the first call to the finished job.

Why You'll Love Working Here

• $17 per hour, paid weekly.
• Full time, 40 hours a week, onsite in Louisville, with remote options once you have the role down.
• You learn a full software stack (PaintScout, Monday.com, Google Workspace, Slack, RingCentral, CompanyCam) and we train you on all of it.
• You work directly with the sales team, project coordinators, and production managers as an Appointment Setter and Office Coordinator.