Remote Inbound Appointment Setter for Home Services

Formulated Automation; United States; Remote; MXN 205.000 - 308.000; Vollzeit

Zusammenfassung

Formulated Automation is seeking an Inbound Appointment Setter to act as the first point of contact for homeowners expressing interest in services. This remote role focuses on responding to inbound leads, understanding needs, answering initial questions, and scheduling qualified prospects for onsite appointments with the sales team.

Work is primarily text-based through the company CRM with occasional phone calls.

Qualifikationen

• Fluent written and spoken English.
• Experience in appointment setting, sales, or customer service.
• Strong written communication and ability to engage customers.
• Comfortable using CRM platforms.

Aufgaben

• Respond quickly to inbound inquiries via text and occasional calls.
• Schedule qualified prospects for onsite appointments with the sales team.
• Ask questions to understand needs and determine fit.
• Provide basic information about services and processes.
• Keep CRM notes accurate and up-to-date.
• Follow scripts and qualification processes while staying customer-friendly.
• Route questions to the appropriate team member when needed.
• Assist in closing straightforward opportunities through messaging or calls.

Kenntnisse

Fluent English

CRM experience

Remote work

Jobbeschreibung

Formulated Automation is seeking an Inbound Appointment Setter to act as the first point of contact for homeowners expressing interest in services. This remote role focuses on responding to inbound leads, understanding needs, answering initial questions, and scheduling qualified prospects for onsite appointments with the sales team.

Work is primarily text-based through the company CRM with occasional phone calls.