Remote Inbound Sales Specialist

careers-mci; Wisconsin; Remote; USD 35,000 - 60,000; Full time

Benefits offered by this job

Remote work from home

Job summary

MCI is seeking a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

As part of our remote work team, you will respond to inquiries, guide customers through the buying process, document interactions accurately, and strive to meet sales and performance goals while maintaining excellent customer service.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Communication

Listening

Customer focus

Interpersonal skills

Computer basics

Multitasking

Problem solving

Attendance

Education

High school diploma or GED

Job description

MCI is seeking a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

As part of our remote work team, you will respond to inquiries, guide customers through the buying process, document interactions accurately, and strive to meet sales and performance goals while maintaining excellent customer service.