Remote Inbound Sales Specialist

careers-mci; New Hampshire; Remote; USD 38,000 - 60,000; Full time

Job summary

MCI is hiring a Full-Time Inbound Sales Representative to assist customers with questions and purchases. You will identify opportunities to recommend products, guide customers through the buying process, and meet sales targets while maintaining high service standards.

Join a remote-friendly team that values customer experience, product knowledge, and consistency in performance. Prior interactions will be documented and used to improve future engagements.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Inbound sales

Customer service

Communication

Multitasking

Problem solving

Attendance

Basic computer skills

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is hiring a Full-Time Inbound Sales Representative to assist customers with questions and purchases. You will identify opportunities to recommend products, guide customers through the buying process, and meet sales targets while maintaining high service standards.

Join a remote-friendly team that values customer experience, product knowledge, and consistency in performance. Prior interactions will be documented and used to improve future engagements.