Remote Inbound Sales Specialist

MCI; Oklahoma City (OK); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Performance incentives

Health benefits (medical, dental, vision)

Retirement savings plans

Disability and life insurance options

Opportunities for career growth

Job summary

MCI is seeking Inbound Sales Representatives in Oklahoma City to manage inbound calls, upsell products, and provide excellent customer service. This role requires strong communication skills and the ability to resolve customer issues efficiently.

As an employee, you'll enjoy benefits like paid time off, performance incentives, and health coverage after 60 days. Join a diverse and collaborative work environment!

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type 20+ words per minute.
• Highly reliable with ability to maintain regular attendance.
• Ability to evaluate, troubleshoot, and follow up on customer issues.

Responsibilities

• Handle inbound and outbound contacts professionally.
• Utilize knowledge base to accurately answer customer questions.
• Listen to customers and resolve issues effectively.
• Document and process customer orders accurately.

Skills

Organizational skills

Communication skills

Conflict resolution

Customer service orientation

Multi-tasking ability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI is seeking Inbound Sales Representatives in Oklahoma City to manage inbound calls, upsell products, and provide excellent customer service. This role requires strong communication skills and the ability to resolve customer issues efficiently.

As an employee, you'll enjoy benefits like paid time off, performance incentives, and health coverage after 60 days. Join a diverse and collaborative work environment!