Remote Inbound Sales Specialist

careers-mci; Kentucky; Remote; USD 36,000 - 52,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You'll provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

This remote, work-at-home role requires excellent communication, a customer-focused mindset, and the ability to meet sales goals. You will answer inbound calls, guide customers through the purchasing process, document interactions,

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Inbound sales

Customer service

Communication

CRM

Education

High school diploma

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You'll provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

This remote, work-at-home role requires excellent communication, a customer-focused mindset, and the ability to meet sales goals. You will answer inbound calls, guide customers through the purchasing process, document interactions,