Remote Inbound Sales Specialist

careers-mci; Kansas; Remote; USD 32,000 - 52,000; Full time

Job summary

MCI is actively seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You'll provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

If you enjoy building relationships and exceeding expectations, we'd love to meet you. The role is remote-friendly and focuses on customer-centric sales execution.

Qualifications

• High school diploma or GED is required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Excellent communication

Active listening

Customer-focused

Multitasking

Problem solving

Punctuality

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is actively seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You'll provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

If you enjoy building relationships and exceeding expectations, we'd love to meet you. The role is remote-friendly and focuses on customer-centric sales execution.