Remote Inbound Sales Pro – Upsell & Delight Customers

MCI; Pensacola (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Paid Training

Job summary

MCI in Pensacola is seeking Inbound Sales Representatives to engage with customers and upsell products. This role emphasizes customer satisfaction, requiring strong communication and organizational skills to provide excellent service.

Successful candidates will receive extensive training and support to thrive. The ideal applicant is motivated, energetic, and ready to contribute positively to the team. Benefits include medical coverage, incentives, paid time off, and more.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).
• Customer service oriented (empathetic, responsive, patient, and conscientious).
• Strong team orientation and customer focus.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Utilize knowledge base to accurately answer customer questions and sell appropriate products.
• Listen to customers to understand their needs and resolve issues.
• Accurately document and process customer orders in appropriate systems.

Skills

Organizational skills

Written communication

Oral communication

Customer service orientation

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI in Pensacola is seeking Inbound Sales Representatives to engage with customers and upsell products. This role emphasizes customer satisfaction, requiring strong communication and organizational skills to provide excellent service.

Successful candidates will receive extensive training and support to thrive. The ideal applicant is motivated, energetic, and ready to contribute positively to the team. Benefits include medical coverage, incentives, paid time off, and more.