Remote Inbound Customer Support Specialist

Paycom - ATS; Tulsa (OK); Remote; USD 28,009,000 - 37,895,000; Full time

Benefits offered by this job

Training provided and equipment

Job summary

ACC Premiere, a customer service outsourcing firm, is hiring for full-time roles that deliver exceptional phone-based service to well-known brands. The position offers a dedicated home office space, company-paid training, and equipment, with a standard dayshift followed by afternoon/evening hours.

You should bring at least two years of call center customer service experience, strong written and verbal communication, and a professional demeanor.

Qualifications

• Minimum of 2 years customer service experience in a call center environment.
• Experience supporting brand products and services.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.
• High school diploma required; college education preferred.
• Experience with diagnosing and troubleshooting.
• Familiarity with supporting consumer products and/or services.

Responsibilities

• Consult with customers to understand their scheduling needs and determine the best option.

Skills

Customer service

Communication skills

Troubleshooting

Call center experience

Education

High school diploma

College education preferred

Job description

ACC Premiere, a customer service outsourcing firm, is hiring for full-time roles that deliver exceptional phone-based service to well-known brands. The position offers a dedicated home office space, company-paid training, and equipment, with a standard dayshift followed by afternoon/evening hours.

You should bring at least two years of call center customer service experience, strong written and verbal communication, and a professional demeanor.