Remote Inbound Customer Service Rep (Columbus, OH)

InnoSource; Columbus (OH); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Dental reimbursement

Remote work

Job summary

InnoSource is seeking a Customer Service Representative to support American Electric Power (AEP) customers from home. The role is inbound-only, with no sales, and you must reside within 50 miles of Columbus, OH.

Compensation starts at $16.25 per hour, with overtime opportunities and a predictable remote schedule. You'll join a team that values growth, training, and collaboration, helping customers resolve service questions, outages, and billing inquiries while delivering friendly, world-class

Qualifications

• At least 2 years of experience in customer service.
• Authorized to work in the United States.
• Remote work setup with ability to work from home.

Responsibilities

• Assist AEP customers with service-related questions and billing inquiries.
• Provide friendly phone support with no sales.</br>Collaborate with teammates to ensure customers get help.
• Thrives in a fast-paced environment with daily challenges and rewards.

Skills

Customer service

Call center

Remote work

Attention to detail

Education

High school diploma or GED

Tools

Computer skills

Job description

InnoSource is seeking a Customer Service Representative to support American Electric Power (AEP) customers from home. The role is inbound-only, with no sales, and you must reside within 50 miles of Columbus, OH.

Compensation starts at $16.25 per hour, with overtime opportunities and a predictable remote schedule. You'll join a team that values growth, training, and collaboration, helping customers resolve service questions, outages, and billing inquiries while delivering friendly, world-class