Remote CSR (Inbound) — Growth & Overtime Opportunities

InnoSource Inc.; Tulsa, Northern (OK, KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Overtime opportunities

Health insurance

Dental reimbursement

Remote work

Career growth

Job summary

InnoSource Inc. is seeking a Customer Service Representative to support AEP customers from a home-based setup, located within 50 miles of Tulsa, OK. This inbound-only role focuses on resolving questions, billing inquiries, and outages with a friendly, professional approach.

You’ll work remotely with a stable schedule, potential overtime, and a path to long-term career growth. A high school diploma or GED and at least 2 years in customer service are required, along with authorization to work in

Qualifications

• At least 2 years of customer service experience.
• Remote work setting experience preferred.
• Authorized to work in the United States.

Responsibilities

• Assist AEP customers with service questions and billing inquiries.
• Provide friendly phone support with no sales requirements.
• Collaborate with teammates to ensure customers receive help.
• Handle outages and related inquiries in a timely manner.

Skills

Customer service

Call center

Communication

Education

High school diploma or GED

Job description

InnoSource Inc. is seeking a Customer Service Representative to support AEP customers from a home-based setup, located within 50 miles of Tulsa, OK. This inbound-only role focuses on resolving questions, billing inquiries, and outages with a friendly, professional approach.

You’ll work remotely with a stable schedule, potential overtime, and a path to long-term career growth. A high school diploma or GED and at least 2 years in customer service are required, along with authorization to work in