Remote In-Patient Facility Homecare Specialist (Kaiser Team)

SOLVENTUM; Austin (TX); À distance; USD 45 000 - 62 000; Plein temps

Résumé du poste

Solventum is seeking an In Patient Facility Homecare Specialist (Kaiser Team) to join our remote US-based team. You will manage order release, billing setup, and documentation to support timely revenue realization while coordinating with internal and external customers.

Shift is 1:00pm–10:00pm CST on M, W, Th, F and Sunday 10am–7pm. You will deliver excellent service, resolve issues, and ensure compliance with company policies.

Qualifications

• High School Diploma/GED plus five years of customer support or related operational experience.

Responsabilités

• Manage order release, billing setup, and documentation follow-up to support timely revenue realization.
• Review ship-pending orders and obtain missing information from internal/external customers to release orders.
• Partner with Sales and cross-functional teams to secure approvals and resolve issues impacting order release and billing processes.
• Prioritize daily worklists and recertification/reauthorization activities to minimize billing delays and revenue loss.
• Deliver excellent customer service and identify process improvement opportunities.

Connaissances

Customer service experience

Communication

Formation

High School Diploma/GED

Outils

Microsoft Office

ERP systems

Description du poste

Solventum is seeking an In Patient Facility Homecare Specialist (Kaiser Team) to join our remote US-based team. You will manage order release, billing setup, and documentation to support timely revenue realization while coordinating with internal and external customers.

Shift is 1:00pm–10:00pm CST on M, W, Th, F and Sunday 10am–7pm. You will deliver excellent service, resolve issues, and ensure compliance with company policies.