Remote In-Patient Facility Billing & Ops Specialist

SOLVENTUM; Oregon; Hybride; USD 45 000 - 62 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision

HSA & FSA

Retirement Benefits

Résumé du poste

Solventum is seeking an In Patient Facility Homecare Specialist (Kaiser Team) to support order release, billing and documentation from remote locations in the United States. You will coordinate with Sales and cross-functional teams to obtain approvals and resolve issues affecting revenue realization.

The role requires strong customer service and the ability to manage multiple priorities in a fast-paced environment, with experience in healthcare support and ERP systems.

Qualifications

• High School Diploma/GED or higher and five years of experience in customer support or related operational support.

Responsabilités

• Manage order release, billing setup and documentation to support timely revenue realization.
• Review ship-pending orders and coordinate with internal/external customers for required documents.
• Partner with Sales and cross-functional teams to secure approvals and resolve issues affecting order release.
• Prioritize daily worklists and recertification activities to minimize billing delays and revenue loss.
• Deliver excellent customer service and identify process improvement opportunities.

Connaissances

Customer support

Call center

Healthcare support

MS Office

Formation

High School Diploma/GED

Outils

HERO

Oracle

Delair

FileNet

Genesis

Description du poste

Solventum is seeking an In Patient Facility Homecare Specialist (Kaiser Team) to support order release, billing and documentation from remote locations in the United States. You will coordinate with Sales and cross-functional teams to obtain approvals and resolve issues affecting revenue realization.

The role requires strong customer service and the ability to manage multiple priorities in a fast-paced environment, with experience in healthcare support and ERP systems.