Remote In-Home Client Services Coordinator

Meals on Wheels Western Michigan; Grandville (MI); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Work-life balance

Competitive compensation

Health, dental and vision insurance

Job summary

Meals on Wheels Western Michigan is seeking an In-Home Care Services Coordinator to help older adults stay healthy and independent. You will perform in-home and phone assessments to determine program eligibility and service levels, and you will maintain client records.

Reporting to the Home Delivered Meals Program Manager, you will coordinate referrals, document needs, and support clients with navigation of community resources.

Qualifications

• Must have valid driver\'s license and reliable transportation.
• Excellent communication, written and verbal.
• Ability to travel throughout the designated service area daily.
• Experience with client assessments and maintaining records is a plus.

Responsibilities

• Align with our mission and values as an organization.
• Conduct in-home and phone client assessments to determine program eligibility, food insecurity risks, and appropriate service levels.
• Maintain electronic client records, including information gathered from client assessments.
• Assist clients with program navigation, and make appropriate referrals to other community resources.
• Report suspected or confirmed abuse, neglect, or exploitation.
• Work primarily remotely with some in-office meetings and trainings.

Skills

Communication skills

Time management

Driver's license

Remote work setup

Interpersonal skills

Criminal background acceptable

Job description

Meals on Wheels Western Michigan is seeking an In-Home Care Services Coordinator to help older adults stay healthy and independent. You will perform in-home and phone assessments to determine program eligibility and service levels, and you will maintain client records.

Reporting to the Home Delivered Meals Program Manager, you will coordinate referrals, document needs, and support clients with navigation of community resources.