Care & Community Partnerships Coordinator

Care at Home; Southfield (MI); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Healthcare Benefits

Mileage Reimbursement

Bonus Opportunities

Paid Time Off

Paid Holidays

Professional growth

Collaborative team environment

Job summary

Care at Home Michigan LLC is seeking a Client Services & Community Relations Coordinator to coordinate care, build relationships, and represent the agency in the community. This role blends office duties with in-field engagement to ensure high-quality service for clients and families.

You’ll work with case managers, social workers, discharge planners, and referral sources; assist with Medicaid billing, track authorizations, and maintain accurate records.

Qualifications

• Excellent communication and relationship-building skills.
• Strong computer and software proficiency.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities independently.
• Valid driver's license and reliable transportation.
• Professional demeanor and strong customer service skills.

Responsibilities

• Coordinate services for new and existing clients.
• Communicate regularly with clients, families, caregivers, and case managers.
• Track authorizations and ensure services are implemented promptly.
• Resolve client concerns and service issues.
• Maintain accurate client records and documentation.
• Build and maintain relationships with case managers, social workers, discharge planners, and community organizations.
• Conduct regular in-person visits to referral sources throughout the community.
• Attend networking events and provider meetings.
• Represent Care at Home Michigan professionally in the field.
• Help grow the agency through strong community partnerships and referral development.
• Assist with Medicaid billing and claim follow-up.
• Track authorizations and service utilization.
• Maintain accurate information within agency software systems.
• Generate reports and support office operations.
• Assist with scheduling and coordination activities as needed.

Skills

Excellent communication

Relationship-building

Computer proficiency

Highly organized

Multi-priority management

Driver's license

Customer service

Job description

Care at Home Michigan LLC is seeking a Client Services & Community Relations Coordinator to coordinate care, build relationships, and represent the agency in the community. This role blends office duties with in-field engagement to ensure high-quality service for clients and families.

You’ll work with case managers, social workers, discharge planners, and referral sources; assist with Medicaid billing, track authorizations, and maintain accurate records.