Remote & In-Clinic Optometric Assistant — Patient Care Champion

VisionWorks; Jamestown (RI); On-site; USD 23,000 - 35,000; Part time

Job summary

VisionWorks in Jamestown, RI is seeking a part-time Clinical Specialist/Optometric Assistant to prepare patients for onsite and remote exams, perform pre-exam tests, and clearly explain each step of the process. You will liaise between patients and Optometrists and support the patient journey from registration to test results.

The role requires strong customer service, medical office professionalism, and the ability to adapt to changing schedules including travel between locations.

Qualifications

• One year of related experience in optical or healthcare settings.
• HS diploma or GED or equivalent related job experience.
• Medical office professionalism required.
• Training provided.

Responsibilities

• Register patients and submit medical history data into EMR.
• Assist on-site doctor and explain preliminary tests to patients.
• Support remote eye exams including pre-testing and documenting results.
• Transfer exam recommendations to retail staff.
• Preauthorize insurance per SOP.
• Schedule appointments and manage exam books.
• Maintain patient records per company standards.
• Instruct on contact lens care and dispense lenses.

Skills

Patient advocacy

Customer service

Communication

Attention to detail

Teamwork

Problem solving

Reading insurance forms

Education

HS diploma, GED or equivalent related job experience

Tools

EMR system

Video conferencing tools

Job description

VisionWorks in Jamestown, RI is seeking a part-time Clinical Specialist/Optometric Assistant to prepare patients for onsite and remote exams, perform pre-exam tests, and clearly explain each step of the process. You will liaise between patients and Optometrists and support the patient journey from registration to test results.

The role requires strong customer service, medical office professionalism, and the ability to adapt to changing schedules including travel between locations.