Clinical Optometry Assistant: Patient Concierge

VisionWorks; Portsmouth (RI); On-site; USD 23,000 - 35,000; Part time

Job summary

Visionworks is seeking a Clinical Specialist/Optometric Assistant in Rhode Island to ensure a great patient experience by preparing patients for onsite and remote examinations and performing pre-exam tests recorded in the EMR.

You will liaise between patients and Optometrists, assist with eye exams, explain testing steps, and help with remote exam procedures, including video conferencing and testing documentation. Training provided.

Qualifications

• One year of related experience.
• Optical or Healthcare background preferred.
• Medical office/business professionalism required.
• HS diploma, GED or equivalent related job experience.
• Training provided.

Responsibilities

• Complete patient registration and submit information into EMR.
• Assist onsite doctor with eye exams and document results in EMR.
• Support remote eye exams including testing and video conferencing.
• Transition patient to retail associate with care plan.
• Preauthorize insurance and schedule appointments.
• Maintain patient flow and answer clinical questions.
• Instruct patients on contact lenses and orders.

Skills

Patient advocate

Customer service

Clear communication

Detail oriented

Team player

Problem solving

Multitask

Education

HS diploma or equivalent

Optical/Healthcare background preferred

Tools

EMR

Job description

Visionworks is seeking a Clinical Specialist/Optometric Assistant in Rhode Island to ensure a great patient experience by preparing patients for onsite and remote examinations and performing pre-exam tests recorded in the EMR.

You will liaise between patients and Optometrists, assist with eye exams, explain testing steps, and help with remote exam procedures, including video conferencing and testing documentation. Training provided.