Remote & In-Clinic Optometric Assistant

VisionWorks; Latham (NY); On-site; USD 23,000 - 34,000; Part time

Job summary

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to help ensure a great patient experience by preparing patients for onsite and/or remote examination, completing pre-exam diagnostic tests, and explaining each step of the process. The Clinical Specialist acts as a liaison between our patients and Optometrists and participates in the initial steps of a patient journey.

In a part-time role, you will assist patients in both in-store and remote exam settings, document results in EMR,

Qualifications

• One year of related experience.
• Optical or Healthcare background preferred.
• Medical office/business professionalism required.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Completing patient registration and gathering information in EMR.
• Assist onsite doctor with patient care and explain preliminary tests.
• For remote appointments, assist with remote eye exams and document results in EMR.
• Transition patient to retail associate after exam and convey doctor recommendations.
• Preauthorize insurance per SOP and manage appointment books.

Skills

Patient advocate

Excellent customer service skills

Ability to communicate clearly

Team player

Detail oriented

Empathy

Understand insurance forms

Multi-task

Education

HS diploma or GED

One year related experience

Job description

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to help ensure a great patient experience by preparing patients for onsite and/or remote examination, completing pre-exam diagnostic tests, and explaining each step of the process. The Clinical Specialist acts as a liaison between our patients and Optometrists and participates in the initial steps of a patient journey.

In a part-time role, you will assist patients in both in-store and remote exam settings, document results in EMR,