Remote Implementation Solutions Architect

Alkami; Northern (KY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Alkami is a remote-first SaaS provider delivering digital banking solutions across the United States. The Solution Architect, Implementation, will support successful delivery and configuration of Alkami Digital Banking by gathering customer requirements and leading implementation discussions.

This role partners with project managers, customers, and development teams to ensure onboarding success and high customer satisfaction.

Qualifications

• Experience supporting software implementations and customer onboarding.
• Ability to gather technical and operational requirements.
• Experience leading customer-facing discussions and solution design.

Responsibilities

• Lead implementation discussions and gather customer requirements.
• Configure Alkami Digital Banking solutions per requirements.
• Coordinate onboarding activities across projects and manage dependencies.
• Troubleshoot configuration issues and guide deployment processes.
• Communicate progress in customer meetings and virtual sessions.
• Document configuration details and project notes.

Skills

Software implementation

Customer onboarding

Jira

Confluence

Project management

Communication

Education

Bachelor’s degree in Information Systems/Computer Science/Finance

Tools

Jira

Confluence

Job description

Alkami is a remote-first SaaS provider delivering digital banking solutions across the United States. The Solution Architect, Implementation, will support successful delivery and configuration of Alkami Digital Banking by gathering customer requirements and leading implementation discussions.

This role partners with project managers, customers, and development teams to ensure onboarding success and high customer satisfaction.