Remote Implementation Project Lead | Cross‑Team Orchestrator

Daniels Health; Chicago (IL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Job Stability

Comprehensive Benefits

401K Matching Plan

Permanent Position

Mission-Driven Work

Growth & Development

Job summary

Daniels Health is seeking an Implementation Project Manager to act as the quarterback of customer implementations, coordinating with Sales, Account Management, Supply Chain, and Installation teams to ensure every item is completed on time.

You will lead internal calls, track milestones, and communicate clearly with customers and stakeholders. The role supports remote work but follows Central or Eastern business hours, offering strong benefits and long-term career potential.

Qualifications

• Bachelor’s degree required
• Strong organizational and project management skills
• Excellent communication and interpersonal skills
• Attention to detail and ability to prioritize tasks
• High level of personal ownership and ability to lead and influence non-direct reports
• Ability to work well under pressure and meet deadlines
• Ability to work independently and make decisions with limited data
• Ability to adapt to changing situations as new information and updates become available
• Advanced Microsoft Excel skills

Responsibilities

• Manage all aspects of implementations at new customer locations
• Lead internal implementation calls for assigned implementation projects
• Follow up with internal stakeholders to ensure deadlines and deliveries are met
• Work with the customers and internal stakeholders to resolve any issues and ensure timely implementation
• Monitor the progress of implementations projects assigned and identify any potential delays or issues that may arise
• Work with Installation Director to schedule upcoming installations and resources needed
• Work closely with the Supply Chain team to ensure that product is ordered and delivered on time
• Manage all internal communication for assigned implementation projects.
• Provide clear and concise communication and updates to all key internal stakeholders
• Delegate tasks to Implementation Coordinators as needed
• Identify areas of improvement and recommend enhancements to implementation process
• Other duties as assigned

Skills

Organizational skills

Project management

Communication

Attention to detail

Ownership / leadership

Deadline management

Adaptability

Decision making

MS Excel

Education

Bachelor’s degree

Tools

Microsoft Excel (Advanced)

Job description

Daniels Health is seeking an Implementation Project Manager to act as the quarterback of customer implementations, coordinating with Sales, Account Management, Supply Chain, and Installation teams to ensure every item is completed on time.

You will lead internal calls, track milestones, and communicate clearly with customers and stakeholders. The role supports remote work but follows Central or Eastern business hours, offering strong benefits and long-term career potential.