Remote Implementation Lead for HealthCare Plans

HealthEquity; USA; Remote; USD 52.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision

401(k) match

Paid time off and holidays

Zusammenfassung

HealthEquity is seeking an Implementation Manager to drive client implementations of the HealthEquity product portfolio. You will manage communications, timelines, and deliverables for 200+ clients while coordinating with Sales, Technology, COBRA, Partner Managers, and external stakeholders.

You will educate clients on portals and plans, document configurations, serve as SME, mentor teammates, and contribute new ideas to accelerate growth and client success in a remote role across the United

Qualifikationen

• 3–5 years of client service experience.
• 1–3 years of experience with special projects and project tracking.
• Bachelor’s degree or equivalent work experience.
• Ability to work in a fast-paced, high-stress environment during peak times.
• Strong relationship-building, written and verbal communication skills.

Aufgaben

• Manage communications, timelines, and deliverables meeting client expectations.
• Educate clients on portals and plans and how that impacts employees.
• Act as conduit between client, broker, and internal teams to find solutions.
• Document plan configurations and file configurations as SME.
• Guide internal teams on client implementation process and options, including funding and enrollment.
• Mentor teammates and contribute ideas to drive growth and client success.

Kenntnisse

Client service

Project management

Communication

Relationship building

Problem solving

Ausbildung

Bachelor’s degree or equivalent work experience

Jobbeschreibung

HealthEquity is seeking an Implementation Manager to drive client implementations of the HealthEquity product portfolio. You will manage communications, timelines, and deliverables for 200+ clients while coordinating with Sales, Technology, COBRA, Partner Managers, and external stakeholders.

You will educate clients on portals and plans, document configurations, serve as SME, mentor teammates, and contribute new ideas to accelerate growth and client success in a remote role across the United