Remote Implementation Lead (LAC) – SaaS Onboarding & Training

Symplicity; Arlington (VA); Remote; USD 90,000 - 140,000; Full time

Job summary

Symplicity, a global higher education technology company, seeks an Implementation Manager for Latin America (LAC) to own client onboarding from kickoff to go-live and adoption. You will act as a trusted advisor, delivering solution delivery, training, and regional workshops in Spanish, English, and Portuguese as needed.

Based in the LAC region with remote work, you will coordinate with cross-functional teams across regions and manage multiple client projects in a fast-paced, international

Qualifications

• 3+ years in implementation, onboarding, project management or client success with SaaS preferred.
• Knowledge of Higher Education in Latin America (universities, career services, internships).
• Fluent in Spanish and English, both written and spoken.

Responsibilities

• Own client onboarding end to end: project plan, configuration, data/integration, training.
• Serve as solution expert and trusted advisor for LAC institutions.

Skills

Project management

Implementation

SaaS

Client success

Bilingual Spanish/English

Latin America knowledge

Remote collaboration

Education

Bachelor’s degree

Job description

Symplicity, a global higher education technology company, seeks an Implementation Manager for Latin America (LAC) to own client onboarding from kickoff to go-live and adoption. You will act as a trusted advisor, delivering solution delivery, training, and regional workshops in Spanish, English, and Portuguese as needed.

Based in the LAC region with remote work, you will coordinate with cross-functional teams across regions and manage multiple client projects in a fast-paced, international