Remote Imaging Scheduler – Patient Care & Appointments

Banner Health; Arizona; Remote; USD 27,000 - 40,000; Full time

Job summary

Banner Health is seeking a Healthcare Scheduler Imaging to support remote scheduling for outpatient imaging across Banner-approved states. The role involves answering inbound calls, scheduling and rescheduling imaging procedures (X-rays, MRI, CT, PET, nuclear medicine), and guiding patients with pre/post-test instructions.

You will use multiple scheduling systems, coordinate with physicians and facilities, and ensure accurate data capture for authorizations and insurance verification.

Qualifications

• High school diploma or equivalent with 1+ year of customer service experience in healthcare scheduling.
• Experience handling inbound calls, scheduling, rescheduling and canceling patient appointments.

Responsibilities

• Schedule medical appointments across multiple sites and imaging centers.
• Use EMR/scheduling systems to book tests like X-rays, MRI, CT, PET and nuclear medicine.
• Collect demographics and insurance information to support authorizations and referrals.
• Provide patients with pre/post-test instructions and appointment directions.
• Communicate via phone, email, chat and other channels to ensure a smooth patient experience.
• Manage scanned documents and orders in imaging software and ensure compliance with facility policies.

Skills

Customer service

Scheduling

Healthcare experience

Medical terminology

Education

High school diploma

Tools

EMR systems

Job description

Banner Health is seeking a Healthcare Scheduler Imaging to support remote scheduling for outpatient imaging across Banner-approved states. The role involves answering inbound calls, scheduling and rescheduling imaging procedures (X-rays, MRI, CT, PET, nuclear medicine), and guiding patients with pre/post-test instructions.

You will use multiple scheduling systems, coordinate with physicians and facilities, and ensure accurate data capture for authorizations and insurance verification.