Remote Imaging Scheduler - Patient Appointments

Banner Health; Phoenix (AZ); Hybrid; USD 27,000 - 40,000; Full time

Job summary

Banner Health seeks a dynamic Health Scheduler for Hospital Imaging Central Scheduling. This remote role schedules outpatient imaging (X-ray, MRI, CT, PET) and coordinates with physicians, facilities and payers to ensure timely, accurate appointments and clear pre/post instructions.

Strong customer service, data accuracy, and effective use of EMR scheduling tools are essential. The role requires weekday day shifts, a reliable hardwired internet connection, and collaboration with care teams

Qualifications

• High school diploma or GED required.
• 1+ years of customer service or scheduling in healthcare.
• Ability to use scheduling software and EMR systems.
• Excellent interpersonal and communication skills.

Responsibilities

• Schedules medical appointments across the system coordinating patients, providers, resources, referrals and payers.
• Effectively schedules appointments, tests and procedures using electronic scheduling systems.
• Collects patient demographics, insurance information and documents for authorizations.
• Provides patients with pre/post-test instructions and location details; sets payment expectations.
• Communicates with patients, facilities and clinicians to ensure a smooth patient experience.
• Manages scanned documents and orders in imaging software; ensures required documents are received.
• Collects pre-payments and verifies insurance coverage when applicable.
• Supports inbound/outbound communications for facilities across operating states.

Skills

Customer service

Communication skills

Interpersonal skills

Time management

Education

High school diploma/GED

Tools

EMR systems

Job description

Banner Health seeks a dynamic Health Scheduler for Hospital Imaging Central Scheduling. This remote role schedules outpatient imaging (X-ray, MRI, CT, PET) and coordinates with physicians, facilities and payers to ensure timely, accurate appointments and clear pre/post instructions.

Strong customer service, data accuracy, and effective use of EMR scheduling tools are essential. The role requires weekday day shifts, a reliable hardwired internet connection, and collaboration with care teams