Imaging Scheduler - Front Desk & Patient Coordination

Intermountain Healthcare Inc.; United States; On-site; USD 27,000 - 39,000; Full time

Job summary

Intermountain Health is seeking an Imaging Scheduler to prioritize and schedule patient examinations and to instruct on exam preparation. The role also handles phone calls and directs inquiries to the appropriate staff.

The position emphasizes coordination with radiology staff and physicians, ensuring accurate timetables and patient information. It involves direct patient interaction and maintaining smooth department operations.

Qualifications

• Experience using computers in an office setting or doing data entry.
• Demonstrated customer service experience.
• Medical terminology or training (preferred).
• Experience in a Radiology setting (preferred).
• Bilingual (preferred).

Responsibilities

• Schedules patients for examination and gives instructions regarding exam preparation.
• Coordinates emergency and add-on examinations with technical staff and radiologists.
• Prioritizes patient examinations and coordinates multiple examinations with other areas.
• Provides information concerning examination content, pre-examination instructions, and timetables.
• Acts as a liaison between physician offices and department concerning needed preps, medical necessity, information, and problems.
• Answers calls that come into the department and routes them to appropriate personnel.

Skills

Answering Telephones

Directing Calls

Customer Service

Scheduling

Data Entry

Physician Offices

Medical Terminology

Prioritization

Radiology Workforce Planning

Job description

Intermountain Health is seeking an Imaging Scheduler to prioritize and schedule patient examinations and to instruct on exam preparation. The role also handles phone calls and directs inquiries to the appropriate staff.

The position emphasizes coordination with radiology staff and physicians, ensuring accurate timetables and patient information. It involves direct patient interaction and maintaining smooth department operations.