Remote IFM Vendor Coordinator – Facilities & Vendor Ops

JLL; Seattle (WA); On-site; USD 50,000 - 71,300; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Daily Pay

Job summary

JLL in Seattle, WA (remote) is seeking an IFM Vendor Coordinator to oversee vendor compliance, communication, and development, partnering with the Operations Manager to support facility activities.

You will manage work orders, vendor onboarding, invoicing research, and performance reporting while ensuring timely vendor coverage and excellent client service.

Join a team that prioritizes operational excellence, budget support, and collaborative problem-solving in a dynamic facilities environment.

Qualifications

• 2+ years experience in Facility or Property Administration.
• Associate degree in facilities management, building, business, or related field.
• 2+ years of facilities or commercial real estate admin experience.
• Superior customer service skills and orientation.
• Ability to stay professional under stress.
• Ability to plan and manage work under time constraints.
• Ability to multitask without direct supervision.
• Proficient in MS Office; strong written, verbal, and people skills.
• Strong organizational skills and collaborative style.

Responsibilities

• Perform day-to-day oversight and completion of work orders, providing status updates via the work order system.
• Provide backup support for meetings.
• Assist in solving problems associated with building services/property management.
• Ensure proper vendor coverage for customer locations, initiate new business vendors and maintain existing vendor relationships.
• Serve as the vendor's first point of contact while developing strong working relationships with vendors.
• Collaborate with vendors to identify and correct service concerns.
• Set up and adjust the status of all vendors in the accounting systems and research invoices received from vendors not yet in the system.
• Monitor, analyze and report vendor performance and results, including cost, lead time and vendor issues or complaints.
• Ensure appropriate follow-up with vendors, team and client.
• Assist with budgetary requests, analysis and reporting.
• Assist Finance, Sourcing and other Account Management team members.
• Act as the liaison between the accounting team (including accounts payable and accounts receivable) as needed.
• Assist with receiving and dispatching work requests to technical staff, vendors or other service providers.
• Coordinate and schedule maintenance activities.
• Handle multiple demands/priorities effectively and quickly adapt to change.
• Seek to improve processes and systems for overall client satisfaction continuously.
• Other duties as assigned.

Skills

Facility Administration

Customer Service

Multitasking

Time Management

Written and Verbal Communication

Collaboration

Education

Associate degree in facilities management or related field

Tools

MS Office

Corrigo CMMS

Job description

JLL in Seattle, WA (remote) is seeking an IFM Vendor Coordinator to oversee vendor compliance, communication, and development, partnering with the Operations Manager to support facility activities.

You will manage work orders, vendor onboarding, invoicing research, and performance reporting while ensuring timely vendor coverage and excellent client service.

Join a team that prioritizes operational excellence, budget support, and collaborative problem-solving in a dynamic facilities environment.