Remote IDMC Administrator | Production & Release Ops

Cognizant; Juneau (AK); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Paid Holidays/PTO

401(k) Plan

Disability Insurance

Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking an Informatica IDMC Administrator to manage and maintain Informatica Intelligent Data Management Cloud (IDMC) environments. You will monitor production workloads, handle incidents, and support application releases across multiple environments, collaborating with stakeholders and cross-functional teams.

The role emphasizes on-call support for major releases, change management, and documenting governance standards while ensuring platform stability and performance in a remote

Qualifications

• 5+ years of experience in Production Support, Application Support, or Platform Administration.
• Hands-on experience with Informatica Intelligent Data Management Cloud (IDMC), including managing and upgrading Informatica Secure Agents.
• Good understanding of AWS Cloud services and cloud-based application support.
• Experience with Incident Management, Problem Management, Change Management, and Release Management.
• Strong troubleshooting and root cause analysis skills, with excellent communication and stakeholder management skills in a fast-paced, SLA-driven support environment.

Responsibilities

• Administer, support, and maintain IDMC environments, including installing, maintaining, and upgrading Informatica Secure Agents.
• Monitor production jobs, troubleshoot incidents, and resolve performance issues to ensure platform stability.
• Support Change Management and Release Management processes, coordinating deployments across Development, QA, UAT, Staging, and Production environments.
• Perform pre-deployment and post-deployment validations to support production releases and ensure application stability.
• Partner with development, infrastructure, and business teams; participate in daily onshore-offshore handoff meetings; provide weekend and on-call support for major releases and critical production events as needed.

Skills

Production Support

Application Support

Platform Administration

Communication Skills

Stakeholder Management

Troubleshooting

Tools

Informatica IDMC

Informatica Secure Agents

ServiceNow

AWS

Job description

Cognizant is seeking an Informatica IDMC Administrator to manage and maintain Informatica Intelligent Data Management Cloud (IDMC) environments. You will monitor production workloads, handle incidents, and support application releases across multiple environments, collaborating with stakeholders and cross-functional teams.

The role emphasizes on-call support for major releases, change management, and documenting governance standards while ensuring platform stability and performance in a remote