IDMC Production Admin - Remote Cloud Support

Cognizant; Augusta (ME); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Disability insurance

Parental leave

Stock purchase plan

Job summary

Cognizant is seeking an Informatica IDMC Administrator to manage and optimize the IDMC environment, ensuring platform stability and smooth production releases. You will collaborate with development, infrastructure, and business teams, supporting deployments across multiple environments and providing on-call coverage as needed.

The role emphasizes strong troubleshooting, incident management, and stakeholder communication within a fast-paced SLA-driven setting, with a remote work option for

Qualifications

• 5+ years of experience in Production Support, Application Support, or Platform Administration.
• Hands-on experience with Informatica Intelligent Data Management Cloud (IDMC), including managing and upgrading Informatica Secure Agents.
• Good understanding of AWS Cloud services and cloud-based application support.
• Experience with Incident Management, Problem Management, Change Management, and Release Management, including supporting deployments across multiple environments.
• Strong troubleshooting and root cause analysis skills, with excellent communication and stakeholder management skills in a fast-paced, SLA-driven support environment.

Responsibilities

• Administer, support, and maintain IDMC environments, including installing, maintaining, and upgrading Informatica Secure Agents.
• Monitor production jobs, troubleshoot incidents, and resolve performance issues to ensure platform stability.
• Support Change Management and Release Management processes, coordinating deployments across Development, QA, UAT, Staging, and Production environments.
• Perform pre-deployment and post-deployment validations to support production releases and ensure application stability.
• Partner with development, infrastructure, and business teams; participate in onshore-offshore handoff meetings and provide weekend/on-call support for major releases.

Skills

Production Support

IDMC Administration

AWS Cloud

Incident/Change/Release Mgmt

Stakeholder Communication

Tools

Informatica IDMC

Informatica Secure Agents

AWS Cloud Services

Job description

Cognizant is seeking an Informatica IDMC Administrator to manage and optimize the IDMC environment, ensuring platform stability and smooth production releases. You will collaborate with development, infrastructure, and business teams, supporting deployments across multiple environments and providing on-call coverage as needed.

The role emphasizes strong troubleshooting, incident management, and stakeholder communication within a fast-paced SLA-driven setting, with a remote work option for