Informatica IDMC Admin

Cognizant; Boston (MA); On-site; USD 130,000 - 150,000; Full time

Job summary

Cognizant seeks an Informatica IDMC Administrator to manage IDMC environments, ensure platform stability, and support releases across Development, QA, UAT, Staging, and Production. You will work with business, development, and infra teams to maintain governance and deliver reliable services.

The role requires 5+ years in production/support or platform administration, hands-on IDMC and Secure Agent experience, and strong AWS knowledge, with on-call duties and EST-aligned hours for US projects.

Qualifications

• 5+ years in Production Support, Application Support, or Platform Administration.
• Hands-on experience with IDMC and upgrading Informatica Secure Agents.
• Good understanding of AWS Cloud services and cloud-based support.
• Experience with Incident Management, Problem Management, Change Management, and Release Management in multi-environment deployments.
• Strong troubleshooting and stakeholder management in SLA-driven environments.

Responsibilities

• Administer, support, and maintain IDMC environments, including installing, maintaining, and upgrading Informatica Secure Agents.
• Monitor production jobs, troubleshoot incidents, and resolve performance and platform-related issues.
• Support Change Management and Release Management processes across Development, QA, UAT, Staging, and Production environments.
• Perform pre-deployment and post-deployment validations to support production releases and ensure stability.
• Partner with development, infrastructure, and business teams; participate in onshore-offshore handoff meetings; provide on-call support for major releases.

Skills

Production Support

Application Support

Platform Administration

AWS Cloud

Incident Management

Problem Management

Change Management

Release Management

Troubleshooting

Stakeholder Management

Tools

Informatica IDMC

Informatica Secure Agents

ServiceNow

Monitoring Tools

Job description

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Informatica IDMC Administrator

About the role

As an Informatica IDMC Administrator, you will make an impact by administering and maintaining Informatica Intelligent Data Management Cloud (IDMC), ensuring platform stability, monitoring production workloads, and supporting application releases across multiple environments. You will be a valued member of the Production Operations team and work collaboratively with business stakeholders, development teams, infrastructure teams, and support organizations.

In this role, you will:

• Administer, support, and maintain Informatica Intelligent Data Management Cloud (IDMC) environments, including installing, maintaining, and upgrading Informatica Secure Agents.
• Monitor production jobs, troubleshoot incidents, and resolve performance and platform-related issues to ensure platform stability.
• Support Change Management and Release Management processes, coordinating deployments across Development, QA, UAT, Staging, and Production environments.
• Perform pre-deployment and post-deployment validations to support production releases and ensure application stability following deployments.
• Partner with development, infrastructure, and business teams, participate in daily onshore-offshore handoff meetings, and maintain operational documentation and governance standards; provide weekend and on-call support for major releases and critical production events as needed.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States, supporting EST time zone business hours. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• 5+ years of experience in Production Support, Application Support, or Platform Administration.
• Hands‑on experience with Informatica Intelligent Data Management Cloud (IDMC), including managing and upgrading Informatica Secure Agents.
• Good understanding of AWS Cloud services and cloud-based application support.
• Experience with Incident Management, Problem Management, Change Management, and Release Management, including supporting deployments across multiple environments.
• Strong troubleshooting and root cause analysis skills, with excellent communication and stakeholder management skills in a fast‑paced, SLA‑driven support environment.

These will help you stand out

• Experience with Informatica Cloud Data Integration (CDI) and related IDMC services.
• Knowledge of AWS services such as EC2, S3, IAM, CloudWatch, and VPC.
• Familiarity with monitoring, scheduling, and automation tools.
• Experience with ServiceNow or similar ticketing systems.

Salary and Other Compensation

Applications will be accepted until September 11,2026.

The annual salary for this position is between $130,000- $150,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.