Remote/Hybrid: Account Manager, Commercial Insurance (Construction)

Insurance Office of America; Peoria (IL); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401(k) with employer match

Paid holidays and vacation

Sick time

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee a designated book of business, drive retention, and support new client acquisition. The role blends relationship management with technical policy analysis and renewal activities.

The ideal candidate will have 3–5 years in account management, active P&C licensing, and strong communication and organizational skills. This hybrid position may require occasional on-site work and offers competitive compensation and

Qualifications

• 3–5 years of account management experience or 5+ years in insurance
• Thorough knowledge of insurance brokerage and client needs
• Active property & casualty licensing; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma (or equivalent)

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business
• Coordinate day-to-day administrative and customer service activities, resolving complex issues
• Handle policy administration, billing, claims, and coverage analysis
• Renewals: client research, submissions, negotiate coverages, and present proposals

Skills

Account management

Customer service

MS Office

Analytical skills

Communication

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee a designated book of business, drive retention, and support new client acquisition. The role blends relationship management with technical policy analysis and renewal activities.

The ideal candidate will have 3–5 years in account management, active P&C licensing, and strong communication and organizational skills. This hybrid position may require occasional on-site work and offers competitive compensation and