Remote/Hybrid Account Manager – Commercial Insurance (Construction)

Insurance Office of America; Allen (TX); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and vacation

Bonus potential

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book, retain clients, and support new business. The role involves coordinating daily admin and customer service tasks, resolving complex issues, and ensuring accurate policy management.

Ideal candidates hold a P&C license, with 3–5 years in account management or 5+ years in insurance. Strong communication and MS Office proficiency are required for success in this hybrid/remote role.

Qualifications

• 3-5 years of account management experience, or 5+ years in the insurance industry
• Active property & casualty (P&C) licensing is required; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business
• Coordinate day-to-day administrative and customer service activities
• Resolve complex issues and ensure no errors or omissions
• Renewal process: conduct client research, prepare submissions, negotiate coverages, present proposals
• Account management system and vendor platform data accuracy and maintenance

Skills

Account management

Insurance knowledge

Customer service

MS Office

Communication

Problem solving

Education

High School Diploma

CIC or equivalent designation preferred

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book, retain clients, and support new business. The role involves coordinating daily admin and customer service tasks, resolving complex issues, and ensuring accurate policy management.

Ideal candidates hold a P&C license, with 3–5 years in account management or 5+ years in insurance. Strong communication and MS Office proficiency are required for success in this hybrid/remote role.