Remote Human-Centered Design & UX Analyst

GovCIO; Juneau (AK); A distancia; USD 120.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

EAP

Corporate Discounts

Learning & Development

Certification Assistance

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Descripción de la vacante

GovCIO is hiring a Human Centered Design & UX Analyst to support HCD and HFE work across VA Connected Health products. You will join a cross-functional sprint team, elicit user requirements, and develop validated workflows and wireframes for development teams.

The role focuses on usability testing, design artifacts, and accessibility compliance, with opportunities to influence product roadmaps and research plans. Remote within the United States is supported.

Formación

• Bachelor’s degree with 8+ years of work experience or commensurate experience
• Experience applying human-centered design and UX principles in professional or research settings
• Experience with qualitative research methods and producing actionable insights
• Ability to produce design artifacts like journey maps, personas, and wireframes
• Familiarity with accessibility requirements (Section 508, WCAG 2.2) and reporting

Responsabilidades

• Support HCD and HFE studies using interviews, focus groups, observation, usability testing, and workshops
• Develop insights from user research and translate into recommendations
• Coordinate recruitment and scheduling for clinical subject matter experts and Veterans
• Create and maintain journey maps, personas, process maps, affinity maps, and wireframes
• Assist with field testing, UAT, pilots, and development of SOPs and knowledge articles
• Support accessibility conformance and VA Design System usage
• Collaborate with product owners, designers, developers, and VA leads on roadmaps

Conocimientos

HCD principles

Qualitative research

Design artifacts

Mural facilitation

Accessibility (508/WCAG)

Communication skills

Fast-paced teamwork

Travel readiness

Educación

Bachelor’s degree (8+ years exp or commensurate)

Herramientas

Mural

Figma

Adobe Creative Suite

Sketch

Qualtrics

Power BI

Descripción del empleo

GovCIO is hiring a Human Centered Design & UX Analyst to support HCD and HFE work across VA Connected Health products. You will join a cross-functional sprint team, elicit user requirements, and develop validated workflows and wireframes for development teams.

The role focuses on usability testing, design artifacts, and accessibility compliance, with opportunities to influence product roadmaps and research plans. Remote within the United States is supported.