Remote Human-AI UX & Trust Architect

TELUS Digital; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Work remotely in diverse global AI

Shape AI systems with native language/

Flexible scheduling and meaningful

Job summary

TELUS Digital seeks a Research Engineer to study friction between human intent and machine response and to refine AI personality, empathy, and logic to build user trust. You will audit multi-turn conversational UX, develop personas, and test accessibility across dialects.

This role offers remote work within a diverse global AI community and the chance to influence how AI systems interact with users worldwide.

Qualifications

• Audit multi-turn conversational UX and reduce cognitive load.
• Analyze calibration of trust to balance overconfidence and caution.
• Develop personas and test accessibility for global dialects and speech patterns.

Responsibilities

• Audit multi-turn conversational UX and reduce cognitive load.
• Analyze calibration of trust to balance overconfidence and caution.
• Develop personas and test accessibility for global dialects and speech patterns.

Skills

Conversations UX audit

Trust calibration analysis

Persona development

Accessibility testing

Job description

TELUS Digital seeks a Research Engineer to study friction between human intent and machine response and to refine AI personality, empathy, and logic to build user trust. You will audit multi-turn conversational UX, develop personas, and test accessibility across dialects.

This role offers remote work within a diverse global AI community and the chance to influence how AI systems interact with users worldwide.