Remote Human-AI Interaction and UX Specialist AI Community

TELUS Digital AI Data Solutions; Hawaii; À distance; USD 83 000 - 124 000; Plein temps

Résumé du poste

TELUS Digital is seeking a Human-AI Interaction (HAI) & UX Specialist to optimize multi-turn conversations and build user trust. The role focuses on reducing cognitive load, preserving state, and refining AI personality and tone across scenarios.

Applicants should hold a Bachelor’s in HCI/UX related fields and demonstrate local language proficiency (C2+) along with English at B1. This independent contractor role offers remote engagement with a global TELUS community.

Qualifications

• Bachelor’s Degree in HCI, Cognitive Psychology, UX Research, or Behavioral Economics.
• Proficiency in the local language at C2+ is mandatory.
• English proficiency at least B1 (Intermediate).

Responsabilités

• Analyze multi-turn interaction flows to ensure state maintenance and concise answers.
• Refine calibration of trust by identifying overconfidence or excessive caution.
• Develop personas and test tone-alignment across industries.
• Evaluate accessibility and inclusivity for diverse speech patterns and dialects.

Connaissances

HCI UX research

Cognitive Psychology

Behavioral Economics

UX Research Methods

Communication

Formation

Bachelor’s Degree in HCI, Cognitive Psychology, UX Research, or Behavioral Economics

Description du poste

TELUS Digital is seeking a Human-AI Interaction (HAI) & UX Specialist to optimize multi-turn conversations and build user trust. The role focuses on reducing cognitive load, preserving state, and refining AI personality and tone across scenarios.

Applicants should hold a Bachelor’s in HCI/UX related fields and demonstrate local language proficiency (C2+) along with English at B1. This independent contractor role offers remote engagement with a global TELUS community.