Remote Human-AI UX Architect — Conversational Experience Expert

Jobs for Humanity; United States; À distance; USD 25 000 - 69 000; Plein temps

Avantages offerts par ce poste

Remote work

Global AI community

Flexible engagements

Résumé du poste

TELUS Digital is seeking a Human-AI Interaction (HAI) & UX Expert to audit, calibrate, and refine multi-turn AI conversations. You will study friction points between user intent and machine response, shaping empathy, tone, and logic to elevate user collaboration.

This role emphasizes remote, globally distributed collaboration with flexible scheduling. You will join a 1M+ strong AI community, applying your native language skills and academic background to impact real-world AI systems used by

Qualifications

• Bachelor’s degree in a relevant field related to human-computer interaction and user research.
• Strong understanding of UX research methods and cognitive psychology principles.
• Experience evaluating multilingual and accessible design for global audiences.

Responsabilités

• Conduct Conversational UX Auditing to ensure stateful, concise interactions.
• Perform Trust & Calibration analysis to refine AI trust signals.
• Develop and test personas to align tone across industries.
• Assess accessibility and inclusivity for diverse speech patterns and dialects.

Connaissances

UX Research

HCI

Cognitive Psychology

Behavioral Economics

Formation

Bachelor’s Degree in HCI / Cognitive Psychology / UX Research / Behavioral Economics

Description du poste

TELUS Digital is seeking a Human-AI Interaction (HAI) & UX Expert to audit, calibrate, and refine multi-turn AI conversations. You will study friction points between user intent and machine response, shaping empathy, tone, and logic to elevate user collaboration.

This role emphasizes remote, globally distributed collaboration with flexible scheduling. You will join a 1M+ strong AI community, applying your native language skills and academic background to impact real-world AI systems used by