Remote Human-AI Interaction & UX Architect

TELUS Digital; United States; Remote; USD 25,000 - 69,000; Part time

Job summary

TELUS Digital AI Community seeks a Human-AI Interaction (HAI) & UX Expert to shape intuitive AI and move it from a tool to a trusted partner through refined multi-turn conversations and user-centric design.

You will audit conversational UX, calibrate trust levels, synthesize persona and tone, and ensure accessibility across diverse users and languages, working remotely with a global network.

Qualifications

• Native level proficiency (C2+) in your primary language is mandatory to evaluate the cultural vibe and natural flow of dialogue.
• English proficiency (B1) is required for global community collaboration.

Responsibilities

• Conversational UX Auditing: Analyze multi-turn interactions to ensure the AI maintains state, reduces cognitive load, and provides concise, actionable answers.
• Trust & Calibration Analysis: Identify overconfidence or excessive caution and refine calibration of trust.
• Persona & Tone Synthesis: Develop and test personas to ensure tone alignment across industries.
• Accessibility & Inclusivity Design: Evaluate handling of diverse speech patterns and accessibility needs to be globally inclusive.

Skills

Native language proficiency

English proficiency

Education

Bachelor’s degree in HCI / UX related field

Job description

TELUS Digital AI Community seeks a Human-AI Interaction (HAI) & UX Expert to shape intuitive AI and move it from a tool to a trusted partner through refined multi-turn conversations and user-centric design.

You will audit conversational UX, calibrate trust levels, synthesize persona and tone, and ensure accessibility across diverse users and languages, working remotely with a global network.