Remote Human-AI UX Architect for Conversational Trust

TELUS Digital AI Data Solutions; United States; Remote; USD 14,000 - 28,000; Part time

Benefits offered by this job

Remote work

Global community of experts

Flexible engagement

Job summary

TELUS Digital invites a Human-AI Interaction (HAI) & UX Specialist to shape intuitive AI. As an independent contractor, you’ll study friction in multi-turn conversations, refine AI personality, empathy, and practical responses, and move AI toward being a trusted partner.

Responsibilities include auditing conversational UX, calibrating trust, developing personas, and ensuring accessibility for diverse speech patterns worldwide.

Qualifications

• Bachelor’s degree in HCI, Cognitive Psychology, UX Research, or Behavioral Economics.
• Local language proficiency at least C2+ in your primary language.
• English proficiency at least B1 for global collaboration.

Responsibilities

• Conversational UX auditing to optimize multi-turn interactions.
• Trust and calibration analysis to balance confidence and caution in responses.
• Persona and tone synthesis to ensure alignment across industries.
• Accessibility and inclusivity design evaluating diverse speech patterns and global users.

Skills

Conversational UX

Trust calibration

Persona development

Accessibility design

Global collaboration

Education

Bachelor’s Degree in HCI / Cognitive Psychology / UX Research / Behavioral Economics

Job description

TELUS Digital invites a Human-AI Interaction (HAI) & UX Specialist to shape intuitive AI. As an independent contractor, you’ll study friction in multi-turn conversations, refine AI personality, empathy, and practical responses, and move AI toward being a trusted partner.

Responsibilities include auditing conversational UX, calibrating trust, developing personas, and ensuring accessibility for diverse speech patterns worldwide.