Remote HRIS Senior Analyst - ServiceNow HRSD

Stanley Black & Decker, Inc.

Maryland

Hybrid

USD 78,000 - 125,000

Full time

2 days ago

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Medical, dental, life, vision benefits

Job summary

Stanley Black & Decker, Inc. is seeking a Senior Analyst, HRIS – Service Now HRSD Developer / Administrator to work remotely.

You will design, configure, and administer the HRSD module, delivering basic to medium complexity ServiceNow solutions and supporting ongoing HR service delivery improvements. You bring hands-on HRSD experience, strong scripting and automation skills (PowerShell, VBA, Power BI), and familiarity with Salesforce, Azure DevOps, and reporting to partner with stakeholders and

Qualifications

Hands-on ServiceNow experience with direct expertise in the HRSD module.
5+ years of combined experience across Salesforce and ServiceNow platforms.
Ability to configure, support, and develop ServiceNow HRSD solutions for basic to medium complexity initiatives.
Experience with ServiceNow scripting and configuration, including JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer, and integration.
Experience with PowerShell scripting, Excel Macros/VBA, and Power BI for automation, reporting, and analytics.
Experience using Azure DevOps for agile delivery, backlog tracking, defect management, and release coordination.

Responsibilities

Configure, administer, and support the ServiceNow HRSD module, including workflows, case management, employee service center, lifecycle events, knowledge content, and catalog items.
Design, implement, and modify HRSD solutions that align with business requirements and improve HR service delivery processes.
Deliver basic to medium complexity ServiceNow enhancements and development tasks independently, while supporting more complex initiatives with architectural guidance.
Partner with ServiceNow architects, senior developers, HR, IT, and business stakeholders to gather requirements and translate them into scalable technical solutions.
Lead analysts and provide guidance on more complex ServiceNow platform work requiring deeper technical expertise.
Develop and maintain key ServiceNow components such as forms, Flow Designer automations, business rules, client scripts, UI policies, script includes, notifications, record producers, reports, and dashboards.
Troubleshoot defects, configuration gaps, and process inefficiencies within HRSD and provide timely resolution.
Support governance and employee data management within the ServiceNow HRSD platform.
Create and maintain technical documentation, configuration documentation, process flows, and support materials for implemented solutions.
Configure and enable Azure DevOps capabilities for work intake, backlog management, user stories, defect tracking, testing coordination, and release activities.
Build supporting automation and reporting solutions using PowerShell, Excel Macros/VBA, and Power BI.
Participate in testing, deployment planning, release validation, and post-production support.
Identify opportunities for process improvement, automation, regulatory compliance, and improved employee experience across HR service delivery operations.