Remote HRIS & ATS Support Specialist

Vaco Recruiter Services; Dunwoody (GA); On-site; USD 30,000 - 39,000; Full time

Job summary

Vaco Atlanta is hiring an HRIS Coordinator to join our client’s growing team. This contract role offers front-line systems support for a recently implemented ATS platform, with a strong focus on configuring workflows and data accuracy in Talent Acquisition.

Work will involve troubleshooting, creating SOPs, and partnering with HRIS and TA teams during an active recruiting-technology transformation. This is a remote, 6-month assignment with potential to extend or convert.

Qualifications

• 1–3 years of HRIS, ATS, systems support, help desk, or HR operations experience.
• Strong troubleshooting, communication, documentation, and follow-through skills.
• Ability to learn new technology quickly.

Responsibilities

• Troubleshoot ATS issues involving requisitions, candidate records, workflows, and user questions.
• Triage support tickets and escalate more complex configuration issues.
• Create SOPs, FAQs, knowledge-base articles, and change-management materials.
• Assist with data cleanup, audits, and system quality checks.
• Partner with HRIS and Talent Acquisition teams during an active recruiting-technology transformation.

Skills

HRIS/ATS support

Troubleshooting

Documentation

Communication

Tools

Avature

Workday

SuccessFactors

Job description

Vaco Atlanta is hiring an HRIS Coordinator to join our client’s growing team. This contract role offers front-line systems support for a recently implemented ATS platform, with a strong focus on configuring workflows and data accuracy in Talent Acquisition.

Work will involve troubleshooting, creating SOPs, and partnering with HRIS and TA teams during an active recruiting-technology transformation. This is a remote, 6-month assignment with potential to extend or convert.