Remote HR Virtual Assistant - Bilingual EN/ES

Ghanapose; United States; Remote; USD 22,730 - 33,751; Full time

Benefits offered by this job

Opportunities for learning and development

Financial wellness programs

Flexibility program for work-life balance

Job summary

Ghanapose is seeking a customer-focused Virtual Assistant to join their Global Human Capital team. This remote role supports employees and candidates with HR-related requests, ensuring an exceptional customer experience.

The candidate should have a positive mindset, strong communication skills, and familiarity with Workday HCM and ServiceNow preferred. A flexible schedule, including evenings and weekends, may be required.

Qualifications

• Customer-focused mindset with a passion for helping others.
• Strive for exceptional customer service while maintaining confidentiality.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage and follow up on employee requests through Workday.
• Support and track FMLA and leave of absence requests.
• Communicate and collaborate with multiple departments to resolve inquiries.

Skills

Workday HCM familiarity

Customer-focused mindset

Strong listening skills

Effective questioning abilities

Problem-solving skills

Bilingual (English and Spanish)

Tools

ServiceNow

Job description

Ghanapose is seeking a customer-focused Virtual Assistant to join their Global Human Capital team. This remote role supports employees and candidates with HR-related requests, ensuring an exceptional customer experience.

The candidate should have a positive mindset, strong communication skills, and familiarity with Workday HCM and ServiceNow preferred. A flexible schedule, including evenings and weekends, may be required.