Remote HR Operations Specialist - UAT & ServiceNow

A-Line Staffing Solutions LLC; Texas; Remote; USD 35,000 - 50,000; Part time

Benefits offered by this job

Available Benefits after 90 days of a

401(k) with company match

Job summary

A-Line Staffing Solutions is recruiting an HR Operations Specialist for a fully remote role with a healthcare client. The position is temporary/project-based with 8 openings and runs Nov 9, 2026 through Mar 26, 2027.

The role requires UAT leadership, ServiceNow administration, and strong communication to train users. Work hours are 8:30 AM–5:00 PM EST, 40 hours/week, with benefits after 90 days and a 401(k) with company match for eligible full-time staff.

Qualifications

• High School Diploma or GED required.
• 2+ years of ServiceNow administration or implementation support experience.
• Hands-on experience with user/group management.
• Form validation experience.
• Workflow testing experience.
• Service catalog management/testing experience.
• End-to-end UAT experience including test scripts, execution and defect management.
• Strong communication skills to train non-technical users.
• Must be able to work 8:30 AM – 5:00 PM EST.

Responsibilities

• Lead and coordinate UAT: Build UAT plans, test scenarios, and detailed test scripts.
• Facilitate UAT sessions with business users and stakeholders.
• Execute tests, log/track defects, retest, and report readiness.
• Develop and deliver training materials: user guides, job aids, admin docs; deliver training; update content as needed.
• Support implementation operations: track tasks, milestones, status; maintain docs; coordinate across stakeholders; support change management and go-live readiness checklists.
• Provide go-live and hypercare support: triage questions and provide reproduction steps.
• Basic ServiceNow support: user/group setup, form/workflow validation, service catalog/test; validate in non-prod and production environments.

Skills

Strong communication

UAT experience

End-to-end UAT

Education

High School Diploma or GED

Tools

ServiceNow

Job description

A-Line Staffing Solutions is recruiting an HR Operations Specialist for a fully remote role with a healthcare client. The position is temporary/project-based with 8 openings and runs Nov 9, 2026 through Mar 26, 2027.

The role requires UAT leadership, ServiceNow administration, and strong communication to train users. Work hours are 8:30 AM–5:00 PM EST, 40 hours/week, with benefits after 90 days and a 401(k) with company match for eligible full-time staff.